SUPPORT
Clear answers for
every stitch.
LongShot 1.0 supports iPhone on iOS 16.0 or later.
Email supportHow does automatic discovery work?
Take at least two overlapping screenshots from the same page, then open LongShot. Full photo access is needed to inspect recent screenshots automatically.
Why was no sequence found?
The images may not overlap enough, may have different widths, or unrelated recent images may split the sequence. Use “Select Screenshots Manually” to choose the exact set.
Are images uploaded?
No. Image decoding, matching, stitching, and PNG rendering happen locally. LongShot has no cloud account, image server, or analytics SDK.
Are source images deleted automatically?
Never silently. Cleanup is available only after saving, and iOS presents a system confirmation. Cancelling keeps both the result and the fragments.
What if a stitch looks wrong?
Keep the source screenshots and email the source app, device, iOS version, and symptom. We receive images only if you explicitly attach them.
Contact
Email longshotapp@163.com with the subject “LongShot 1.0 Support”. We prioritize missing, repeated, out-of-order, and save failures.